Ordering, Shipping & Returns

Online Ordering:
To guarantee that all sales are made to professional tattoo artists, we must qualify all customers ordering online.  We realize this may be an inconvenience, but we want to be 100% loyal to our artists.  Upon ordering for the first time, please email us a copy of your license or proof of qualifying your shop.  Once qualified,  everyone at your shop can purchase.
Backorders and Special Orders:
If an item is not in stock, we will be contacting you regarding a substitute or to notify of lead time.  Special orders are available and can be filled with proper notice and are non-returnable  If we do not have something, we can always get it for you.
Shipping Policy:
We ship currently to all 50 US States. Our standard shipping is through UPS. We ship Next Day Air, 2nd Day Air, 3 day Select, Ground, Store Pickup, and our local weekly delivery route.
** Saturday and Sunday are not business shipping days, but product can be picked up at our warehouse on Saturdays.
All declined or refused shipments that are returned back to us, will be charged the shipping charge of the return and to reship it back out.  
Return Policy:
All returns are subject to review by Darkside Tattoo Supply management.  Please contact us by phone or email for a return authorization number.   Returns will be resolved with an in-store credit, exchange, or repair.   Returned items must in the their original packaging and condition within 30 days from the purchase date.  All special orders and clearance items are non-returnable.